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Why Customer Service Basics Matter for Insurance Claims Adjusters

By Tyler Marshall

Posted on Nov 12, 2020

Most claims adjusters like to think of themselves as business professionals. After all, they show up to an office each day and handle files that can sometimes have serious outcomes. While this is certainly true, if you ask whether or…

Category: Claims Professionals

4 Times Insurance Transcription Speed Matters

By Tyler Marshall

Posted on Oct 24, 2020

Are you looking for a new recorded statement transcription provider for your company? While there are a multitude of different factors to consider when finding an ideal firm to work with, one of the most important is how long it…

Category: Claims Professionals, Transcription Speed

5 Perks of Utilizing Recorded Statement Transcription

By Tyler Marshall

Posted on Sep 15, 2018

There’s no doubt that insurers who handle a large claim volume are always looking to improve their processes and increase productivity. One way to do this is by utilizing an insurance transcription company to handle transferring all recorded statements to…

Category: How to Use Recorded Statement Transcripts

Calling All 911 Transcription Services

By Allegis

Posted on May 21, 2018

Do you have a 911 call you need to obtain and present as evidence in a court case? This could be for any number of reasons where litigation follows your involvement in a 911 emergency, such as for insurance purposes…

Category: Claims Professionals

4 Ways Insurers Can Utilize Transcription and Translation Services

By Tyler Marshall

Posted on Feb 11, 2016

If you’ve kept up with our blog over the last few months, you already know that working with a quality transcription provider is essential to the overall claims process. But why do insurance carriers need to work with a transcription…

Category: Claims Professionals, Outsourcing

Avoiding Bad Faith Insurance Claims – 4 Tips

By Landra Lynn

Posted on Feb 9, 2016

If you’ve been in the claims field for any period of time, you’ve probably heard about bad faith insurance claims. These types of incidents usually stem from an insured misinterpreting an adjuster’s actions, but can be caused by other reasons,…

Category: Claims Professionals, Tips for Adjusters

Tips for Explaining the Insurance Claims Process to Your Insured

By Tyler Marshall

Posted on Feb 4, 2016

As a claims adjuster, you already know that part of the process in handling a file is making sure your policyholder fully understands what is happening and how to proceed. However, sometimes the way you go about having this conversation…

Category: Claims Professionals, Tips for Adjusters

Data Security and Insurance Transcription – Finding a Partner You Can Trust

By Tyler Marshall

Posted on Feb 2, 2016

In today’s technologically dependent business world, the collection of sensitive consumer information comes with the need for added data security. It’s the responsibility of claims departments utilizing insurance transcription services to only use appropriately vetted vendors. But what matters, what should…

Category: Data Security

Stalled Insurance Claims Settlement Negotiations – 3 Tips for Adjusters

By Tyler Marshall

Posted on Jan 28, 2016

As many adjusters already know, the insurance claims settlement process can sometimes be a difficult endeavor. It doesn’t matter if you typically handle first or third party claims; you’ll inevitably have to work with difficult parties and when this happens…

Category: Claims Professionals, Tips for Adjusters

6 Tips for Hiring a Professional Transcription Service

By Tyler Marshall

Posted on Jan 26, 2016

Are you searching for a new, high quality transcription company to work with? In order to ensure you are getting the best service possible, it is always important to thoroughly vet all potential recorded statement transcription firms prior to signing any…

Category: Outsourcing

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