Finding a quality transcription provider doesn’t have to be a difficult process. At Allegis Transcription, we take the unique requirements of our clients very seriously. Here are three reasons to consider Allegis for your insurance transcription needs.
#1: Data Security
In today’s world, data security is an imperative part of the business process. Companies that fail to protect the personal information of customers open themselves up to the risk of a major data breach. As many large firms throughout the country who have experienced this will tell you, the fallout from such an incident can cost millions of dollars in lost revenue and destroy public trust.
At Allegis, we have a comprehensive understanding of the security requirements needed to protect our clients’ data. This is why we adhere to enterprise-grade security requirements to ensure that the private data in your recorded statement transcriptions is always safe. From the moment your recorded statement is uploaded to the moment your transcript is ready for download, your file never leaves our secure system. In addition, our chief information and security officer is constantly updating our procedures and policies and making sure we stay ahead of security risks.
#2: Knowledge, Quality, and Capacity
Few transcription vendors have the same level of dedication and experience as Allegis does. We are nearing twenty years in the industry. We’ve experienced the introduction of new technologies and watched the insurance market change over the years.
When it comes to verbatim transcription for large property and casualty insurers, we know exactly what it takes to get the job done. Our team of skilled verbatim transcriptionists is familiar with industry terms, jargon, and processes. Our quality assume team makes sure our clients receive the transcripts of the highest quality. We also benefit from the extensive experience of our staff, with several having been with the company since its inception.
It’s the experience and expertise of our staff that enable us to successfully manage the largest team of insurance transcriptionists available. We staff in accordance with the requirements of our clients. This allows us to scale the team accordingly to the ebb and flow of your insurance transcription capacity needs without having to sacrifice quality.
With so many years of experience within the insurance transcription industry, we understand that the needs of our clients can greatly vary from one firm to another. This is why we offer many different order processing options to help align with your existing claims workflow.
In addition, we provide a variety of turnaround times to accommodate client needs. Our standard timeframe for recorded statement transcriptions is four days, which falls in line with most insurer’s five day window. For those unavoidable circumstances where faster delivery is required, we also provide two-day priority and four-hour rush options.
Allegis Cares About Our Clients
If you couldn’t tell from the three facts above, Allegis truly cares about our clients. While most firms in our industry are more apt to try to sell you on a feature you don’t really need or just simply drop the ball when it comes to meeting your strict requirements, we are all about providing you with the highest level of service possible. That is why we are proud to be the industry leader and look forward to helping your firm in the future.
Interested in receiving further information or obtaining a business quote? Please contact us at Allegis Transcription today.