In the insurance industry, time is money. Thus, it is important for claims representatives to have the right tools and processes to make their job as easy and efficient as possible. One way this is done is by having access…
Verbatim transcription is a unique type of transcription where every utterance – every “um,” “ah,” false start, stutter, repetition, grammatical error, and partial word – is reproduced in written format. This means a verbatim transcript reads just how the recording…
I’ve talked about transcript quality control previously and Allegis’ overall process for ensuring transcription accuracy, but now I’d like to get into how we actually calculate transcript accuracy. Making sure our customers and prospective clients have a shared understanding of…
Pricing methods vary from one recorded statement transcription vendor to the next. Some charge by the completed page, some by the word, and still others charge by the audio minute. This complicates the vendor selection process. The two most common…
Quality Transcription Matters By now you have probably noticed that most transcription vendors advertise transcript accuracy of 98% or greater. The 98% threshold is an industry standard and we thought it would be worthwhile to share how vendors consistently deliver…
