How to Compare Transcription Pricing Methods

Pricing methods vary from one recorded statement transcription vendor to the next. Some charge by the completed page, some by the word, and still others charge by the audio minute. This complicates the vendor selection process. The two most common…

Transcribe In-House or Outsource? Seven Factors to Consider

Assessing Your Options Understanding how other insurers manage recorded statement transcription and the implications of transcribing in-house vs. outsourcing, will help insurers determine their own approach. Until now, insurers and third party administrators (TPAs) have had little insight into how their peers procure recorded…